
Micro, Small, and Medium Enterprises (MSMEs) form the backbone of India’s economy, yet they often struggle with delayed payments and outstanding dues from buyers. To combat this issue, the Micro, Small, and Medium Enterprises Development Act, 2006 (MSMED Act) provides a strong legal framework for MSMEs to recover their dues effectively.
One of the key provisions under the MSMED Act is the requirement for buyers to pay MSMEs within 45 days of receiving goods or services. If the payment is delayed, the MSME is entitled to compound interest at three times the RBI bank rate. Additionally, the MSME Samadhaan portal enables MSMEs to file claims against defaulting buyers efficiently.
This article provides a step-by-step guide on how MSMEs can claim their dues, the legal provisions available, and the best strategies to ensure timely payments.
Key Legal Provisions for Claiming Dues under the MSMED Act
The MSMED Act, 2006 provides a robust legal framework for MSMEs to recover unpaid dues. It mandates timely payments, enforces penalty interest on delays, and offers structured dispute resolution mechanisms for financial protection.
1. Payment Timeframe for Buyers
- Buyers must pay MSMEs within 45 days from the date of goods delivery or service completion, unless a shorter period is agreed upon in writing.
- If there is no written agreement, payment must be made within 15 days from the invoice date.
2. Sending a Payment Reminder
Before initiating formal legal action, MSMEs should send a written reminder to the buyer, highlighting the overdue payment and requesting immediate clearance.
3. Interest on Overdue Payments
- If payment is delayed beyond the agreed timeframe, compound interest at three times the RBI bank rate is applicable.
- The interest continues to accrue until the payment is made in full.
4. MSME Samadhaan Portal
- The MSME Samadhaan portal, managed by the Ministry of MSME, is the primary online platform for filing claims related to overdue payments.
- MSMEs can register complaints and track their status through this platform.
How to Claim Dues as an MSME
Claiming dues as an MSME requires a structured approach, including sending reminders, gathering evidence, and filing a complaint on the MSME Samadhaan portal. Follow these steps to recover your outstanding payments efficiently.
Step 1: Gather Supporting Documents
Collect all relevant documents, including:
- Invoices
- Delivery challans
- Purchase orders
- Payment reminders and email correspondence
Step 2: Register on the MSME Samadhaan Portal
- Visit the MSME Samadhaan portal.
- Create an account and register as a micro or small enterprise.
Step 3: File a Complaint
- Submit a detailed complaint mentioning the buyer’s details, amount due, and date of goods or service delivery.
Step 4: Upload Supporting Documents
- Attach all collected documents to substantiate the claim.
- The system generates an automatic notification to the buyer upon complaint submission.
Step 5: Follow Up and Pursue Further Legal Action
- If the dispute remains unresolved, MSMEs can escalate their case to the Micro and Small Enterprises Facilitation Council (MSEFC) or pursue legal action under the Civil Procedure Code.
Tips to Avoid Payment Delays and Improve Recovery Rate

Ensuring timely payments is crucial for MSMEs to maintain cash flow and business stability. Implementing proactive strategies can help avoid payment delays and improve recovery rates, reducing financial stress and disputes with buyers.
Include Clear Payment Terms in Contracts: Always define payment timelines in writing before starting a business relationship.
Request Advance Payments: Ask for partial or full advance payments for large orders.
Use Post-Dated Cheques (PDCs): Having a PDC ensures the buyer’s commitment to pay.
Regular Follow-ups: Frequent communication helps remind buyers of pending payments.
Leverage Legal Assistance: Seeking professional legal help improves the chances of swift recovery.
FAQs
1. What are the dues in the context of MSMEs?
Dues refer to payments or outstanding invoices that businesses are entitled to receive for goods or services provided by MSMEs . problem of delayed payments are often faced by MSMEs from large companies or government bodies, which can affect their operations.
2. How can MSMEs file claims for unpaid dues?
MSMEs can file claims for unpaid dues by submitting a formal complaint to the concerned party. They can also approach:
Micro and Small Enterprises Facilitation Council (MSEFC): A platform for resolving disputes related to overdue payments.
National Company Law Tribunal (NCLT): For larger claims that may require legal action.
Arbitration or Mediation: To resolve disputes outside of the courts.
3. What is the role of the Micro and Small Enterprises Facilitation Council (MSEFC)?
After receiving the complaint MSEFC helps MSMEs to resolve the disputes over unpaid dues and facilitate the recovery of payments. If an MSME is unable to get its payments within 45 days of raising an invoice, they can approach the MSEFC.
4. What is the payment period under MSME laws?
According to the MSME Development Act 2006, buyers are required to make payments to MSMEs within 45 days of the acceptance of goods or services. If payment is not made , MSMEs have the right to claim interest on the overdue payments.
5. Can MSMEs claim interest on overdue payments?
Yes, MSMEs can claim interest on Overdue payment that remain unpaid beyond the 45-day period, at a rate of 3 times the bank rate notified by the Reserve Bank of India.
6. How long does it take to resolve a claim?
Resolution time varies depending on the case complexity and the platform used (MSEFC, NCLT, or arbitration). Generally, the MSEFC aims to resolve disputes within 90 days.
7. What happens if the buyer is a government department?
The MSME can file a claim for delayed payment against government departments or PSUs (Public Sector Undertakings) as well. However, claims against government agencies may have additional procedural steps or timelines defined by their internal guidelines.
Conclusion
Recovering dues as an MSME can be challenging, but the Indian legal system provides effective mechanisms to safeguard business interests. By leveraging the MSME Samadhaan portal, maintaining proper documentation, and taking timely action, MSMEs can ensure they receive the payments they rightfully deserve.
For expert legal assistance in recovering MSME dues, Legal Crusader offers professional guidance and representation. Whether you need help filing a complaint, pursuing arbitration, or taking legal action, Legal Crusader is your trusted partner in ensuring fair treatment in business transactions.
For a consultation on MSME dues recovery, contact Legal Crusader today!